Privacy Policy

1. Introduction

odin88 ("we", "us", "our") operates the online gaming platform accessible at https://odin88.cam. We are committed to handling your personal information with transparency, care, and in accordance with internationally recognized data protection principles.

This Privacy Policy applies to all individuals who access or use the odin88 platform, including registered account holders and unregistered visitors. It describes the categories of personal data we collect, the purposes for which we process that data, the parties with whom we may share it, and the rights you hold as a data subject.

By creating an Account or continuing to use the odin88 platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request deletion of any data already collected.

This policy should be read alongside our Terms & Conditions and Responsible Gaming page, which form part of the overall agreement between you and odin88.

2. Data We Collect

We collect personal data in the following categories:

2.1 Identity & Contact Data

• Full legal name, date of birth, and gender.
• National identity number (NIK from your Indonesian KTP or passport number).
• Residential address, city, and province (e.g., Jakarta, Surabaya, Bandung, Bali, Medan).
• Email address and mobile phone number.

2.2 Financial Data

• Bank account details for deposit and withdrawal processing, including account name, account number, and bank name (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, and others).
• E-wallet identifiers associated with OVO, DANA, GoPay, ShopeePay, or LinkAja accounts.
• Transaction records, including deposit amounts, withdrawal requests, and account balance history.

2.3 Technical & Usage Data

• IP address, device type, operating system, and browser version.
• Pages visited, session duration, click paths, and feature interactions.
• Login timestamps and geolocation data (country and city level).

2.4 KYC Verification Documents

• Copies or photographs of government-issued identity documents submitted during Know Your Customer (KYC) verification.
• Selfie images submitted for liveness verification where required.

2.5 Communications Data

• Records of correspondence with our customer support team, including live chat transcripts, emails, and support ticket content.
• Survey responses and feedback submissions, where provided voluntarily.

3. How We Use Your Data

odin88 processes personal data for the following purposes:

• Account management: Creating, verifying, maintaining, and closing your Account; authenticating your identity at login.
• Service delivery: Processing deposits and withdrawals via Indonesian banks and e-wallets; crediting and debiting your Account balance; awarding and managing bonuses.
• Legal compliance: Fulfilling Know Your Customer (KYC) and anti-money laundering (AML) obligations; retaining records as required by applicable international gaming and financial regulations.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, account takeovers, money laundering, or other illegal activities on the platform.
• Customer support: Responding to enquiries, resolving disputes, processing complaints, and providing technical assistance.
• Platform improvement: Analyzing usage patterns to identify bugs, improve user experience, and develop new features.
• Responsible gaming: Monitoring gaming behavior to identify signs of problem gambling and to apply self-exclusion, deposit limits, or other player-protection measures in accordance with our Responsible Gaming policy.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates — only where you have provided consent or where we have a legitimate interest to do so, and subject to your opt-out rights at any time.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil our obligations to you under the Terms & Conditions, including operating your Account and processing transactions.
• Legal obligation: Processing required to comply with applicable KYC, AML, and other regulatory requirements.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights.
• Consent: Processing for marketing communications, optional profiling, and other purposes where you have given us clear, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing

odin88 does not sell your personal data. We may share your data with the following categories of recipients, strictly for the purposes described in this policy:

• Payment processors and financial institutions: Banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay) receive the minimum financial data necessary to process your transactions.
• KYC and identity verification providers: Third-party identity verification services that assist us in validating your identity documents and age.
• Game content providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft may receive technical session data necessary to deliver their games on our platform.
• Technology and hosting providers: Cloud infrastructure, cybersecurity, and platform hosting providers who process data on our behalf under strict data processing agreements.
• Legal and regulatory authorities: We may disclose personal data to law enforcement, regulators, or courts where required by law or to protect our legal rights.

All third-party service providers engaged by odin88 are contractually bound to process personal data only as instructed by us and to implement appropriate security measures.

6. Cookies & Tracking Technologies

odin88 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies We Use

• Essential cookies: Required for core platform functionality, such as maintaining your login session, remembering your language preference, and securing your Account. These cannot be disabled without impairing core features.
• Performance cookies: Collect anonymous data about how users interact with the platform (page load times, error rates, feature usage) to help us improve performance.
• Functional cookies: Remember your preferences and settings (such as display options and notification settings) to deliver a more personalized experience.
• Analytics cookies: Help us understand aggregate user behavior, such as most-visited pages and betting market popularity, using privacy-respecting analytics tools.

6.2 Managing Cookies

You can control or delete cookies through your browser settings. However, disabling essential cookies will prevent core platform features from functioning correctly. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

7. Data Retention

odin88 retains personal data for as long as is necessary to fulfil the purposes described in this policy or as required by applicable regulations:

• Active account data: Retained for the duration of your Account's active status plus a minimum of five (5) years following closure, in accordance with standard AML and KYC record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• KYC documents: Retained for a minimum of five (5) years from the date of submission or from the date of Account closure, whichever is later.
• Support communications: Retained for a period of three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing consent records: Retained for as long as necessary to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized.

8. Your Rights

As a user of the odin88 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected].

• Right of access: You may request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data associated with your Account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You may request that we limit the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data.
• Right to data portability: Where processing is based on your consent or contractual necessity and carried out by automated means, you may request that we provide your personal data in a structured, machine-readable format.
• Right to object: You may object to the processing of your personal data where we rely on legitimate interests as the legal basis, or where data is used for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

We will respond to all valid data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, and we will notify you of any such extension.

9. Data Security

odin88 implements a comprehensive set of technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure:

• TLS/SSL encryption: All data transmitted between your browser or app and our servers is encrypted using Transport Layer Security (TLS), the same protocol used by major Indonesian financial institutions such as BCA, BRI, BNI, and Mandiri.
• Access controls: Access to personal data is restricted on a strict need-to-know basis. Staff and contractors who handle personal data are subject to confidentiality obligations and regular training.
• Infrastructure security: Our servers are hosted in secure data centers with physical access controls, 24/7 monitoring, and redundant power and connectivity.
• Penetration testing: We conduct regular independent security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident response: We maintain a documented data breach response procedure. In the event of a breach that poses a risk to your rights, we will notify affected users promptly and take immediate remedial action.

While we take every reasonable precaution, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials and for notifying us immediately if you suspect unauthorized Account access.

10. Minors

The odin88 platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21.

If you are a parent or guardian and believe that a minor has registered an Account or submitted personal data to odin88 without your consent, please contact us immediately at [email protected]. We will promptly investigate the matter, close any underage Account identified, and securely delete the associated personal data.

Age verification is a mandatory step in our KYC process. Any Account found to belong to a person under 21 years of age will be suspended immediately, and any funds held in that Account will be handled in accordance with our Terms & Conditions.

11. International Data Transfers

odin88 operates as an internationally licensed gaming platform. Your personal data may be processed by our service providers in jurisdictions outside Indonesia. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this policy.

These safeguards may include contractual clauses with data processors, reliance on adequacy decisions, or other recognized transfer mechanisms consistent with applicable international data protection standards.

By using the odin88 platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Indonesia for the purposes described in this Privacy Policy.

12. Changes to This Policy

odin88 reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email or via an in-platform notification.

Your continued use of the platform following the publication of any revised Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed of how we are protecting your information.

If any proposed change is unacceptable to you, you have the right to close your Account and request deletion of your personal data in accordance with Section 8 above.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way odin88 handles your personal data, please reach out to our dedicated support team:

We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them fully within 30 days. For data rights requests (Section 8), please use the subject line "Data Rights Request" so your enquiry is routed to the correct team promptly.